NEW YORK (AP) 鈥 MrBeast has ordered a full assessment of the internal culture in his YouTube empire as well as an investigation into 鈥渁llegations of inappropriate behavior by people in the company," according to a confidential memo obtained by The Associated Press.
Addressed to 鈥淭eam Beast鈥 employees, the message sent Wednesday outlines infrastructure changes including plans to hire a chief human resources officer and require company-wide sensitivity training. The expanded probe signals that troubles inside YouTube's biggest channel could go deeper than the 鈥渟erious allegations鈥 facing a longtime collaborator whose real name is Jimmy Donaldson.
鈥淎s your leader, I take responsibility, and I am committed to continue to improve and evolve my leadership style,鈥 Donaldson wrote. 鈥淚 recognize that I also need to create a culture that makes all our employees feel safe and allows them to do their best work.鈥
A spokesperson for MrBeast confirmed that the memo was sent to employees. The memo comes after a turbulent few weeks for the YouTuber, long adored by his young fans for freewheeling videos of outrageous giveaways and audacious charitable acts.
Donaldson last week after clips circulated online of past homophobic and racist remarks. An early production of his ambitious game show 鈥 set to feature 1,000 competitors and a $5 million grand prize 鈥 who described a chaotic set where they lacked regular access to food, water and medication.
The memo reveals Donaldson has hired white-shoe law firm Quinn Emanuel Urquhart & Sullivan to investigate his friend and fellow creator Ava Tyson 鈥 who left the company in July after online accusations that she shared inappropriate sexual messages with minors.
In the meantime, Donaldson told employees that the company he founded in 2016 at age 18 is making several changes intended 鈥渢o foster a better internal culture as we continue to grow.鈥
The memo outlined plans to also hire a chief financial officer and general counsel. The company will offer an 鈥渁nonymous reporting mechanism鈥 as well as mandatory training for all employees on 鈥渟afety, sexual harassment, LGBTQ, diversity, sensitivity training, and workplace conduct," according to the memo.
Donaldson has recently moved to expand his influence far beyond his main YouTube channel's record 309 million subscribers.
Other YouTube channels 鈥淏east Reacts鈥 and 鈥淏east Philanthropy鈥 total more than 34 million and 25 million subscribers, respectively. His MrBeast Burger has been widely panned but Walmart still carries his popular Feastables chocolate bars. And Amazon Prime Video is set to carry 鈥淏east Games鈥 鈥 touted as the 鈥渂iggest reality competition.鈥
But managing such an expansive company gets difficult, said Jake Bjorseth, founder of the Gen Z advertising agency Trndsttrs. He finds that is especially complex in MrBeast鈥檚 case when 鈥渁n individual is the brand鈥 and 鈥渉is image is now more closely associated with the revenue.鈥
As the internal culture necessarily shifts more 鈥渃orporate,鈥 Bjorseth said, Donaldson will have to find a way to 鈥渄e-risk everything鈥 while still maintaining the 鈥渕agic鈥 for his followers.
MrBeast鈥檚 reaction to the spiraling controversies and any ensuing content changes could end up alienating different parts of his broad audience, Bjorseth added.
鈥淎re we going to see consumer backlash at the product level? Because that鈥檚 where there could be some serious ramifications,鈥 he said.
鈥淲hat do they do with the next release of a YouTube video?鈥 he continued. 鈥淒oes there need to be a response video that comes out of this or is it going to be business as usual? They鈥檙e in a very tricky spot.鈥
A MrBeast spokesperson told AP that the most recent video 鈥 posted Aug. 3 and titled 鈥淪urvive 100 Days In Nuclear Bunker, Win $500,000鈥 鈥 was the second fastest to reach 100 million views in the channel鈥檚 history.
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James Pollard, The Associated Press