Mounties are warning about a new phishing scam targeting sa国际传媒 Hydro customers.
RCMP say customers are tricked into calling a fraudulent sa国际传媒 Hydro customer support number where they are asked for personal information.
Authorities have received more than 100 reports of fake advertisements that ask a customer call a support number to set up new electricity services or reconnect sa国际传媒 Hydro service, according to an RCMP news release Tuesday.
The ads use sa国际传媒 Hydro’s name, but the URL is not correct.
RCMP say when sa国际传媒 Hydro customers call the fake number, the scammers ask the caller a set of scripted questions similar to those sa国际传媒 Hydro uses at its contact centre to verify customer identity.
Investigators say they are working with sa国际传媒 Hydro to have these phishing websites removed from search engines but are asking people to check when on the internet to ensure they are on the legitimate website.
sa国际传媒 Hydro does not collect credit card or bank account information over the phone, by email or by text.
If an account is in arrears, sa国际传媒 Hydro will send several notices by mail and use an auto dialler to remind customers to make a payment. Customers can also check their account status at any time at bchydro.com.
Anyone who comes across a fake website should report it to the Canadian Anti-fraud Centre.
